Goal: Explain how plain language supports universal design to improve access for everyone.
Universal Design in communication aims to make information accessible and usable for the widest possible audience, regardless of age, ability, language proficiency, or educational background. By integrating plain language principles into communication strategies, we can create content that is clear, inclusive, and effective for all users.
Plain language involves using clear, concise wording, logical structure, and an audience-focused approach to ensure that readers can easily find, understand, and use the information provided. This aligns with the principles of universal design, which advocate for simplicity and intuitiveness in use, accommodating a diverse range of users.
Key aspects of universal design in communication include:
- Equitable Use: Ensuring that communication is accessible to people with diverse abilities
- Flexibility in Use: Accommodating a wide range of individual preferences and abilities
- Simple and Intuitive Use: Making information easy to understand, regardless of the user’s experience or knowledge
- Perceptible Information: Communicating necessary information effectively to the user, regardless of ambient conditions or the user’s sensory abilities
Implementing these principles means considering various formats and modalities—such as text, audio, visuals, and interactive elements—to cater to different learning styles and needs.
By adopting plain language within the framework of universal design, organisations can enhance comprehension, reduce misunderstandings, and foster inclusivity. This approach not only benefits individuals with disabilities but also improves the overall user experience for everyone.
Sources
Use clear and simple language – Centre for Excellence in Universal Design. (n.d.).