Goal: Help organisations build plain language into onboarding and ongoing training so all staff develop consistent, confident, and clear communication skills.
Make plain language a core skill by building it into staff development.
For new hires
- Include it in introduction materials.
- Assign mentors or buddies to provide examples and feedback.
For existing staff
- Offer workshops, webinars, or online modules.
- Share quick tips in newsletters or team meetings.
- Provide hands-on exercises using real organisational materials.
Benefits
The plain language use:
- Builds consistent communication skills.
- Makes clear communication part of the organisational DNA.
- Improves confidence and engagement.
Practical tip
Use examples from your own organisation, not generic ones, to make training relevant.
Reflection prompt
- How can plain language be integrated into staff development for both new and existing employees?
- What are the benefits of making plain language a core skill within an organisation?