Goal: By the end of this lesson, you will understand how adapting materials using plain language can improve learner engagement, based on a real trainer’s experience.
Nena teaches law and business at a vocational training centre. At first, her students rarely asked questions. They stayed quiet during lessons, and some struggled with assessments. Nena thought the problem was motivation—until she looked more closely at the materials.
The course content was full of abstract terms like “binding precedent” or “cash flow optimization.” The instructions were written in long, formal sentences. She realized that the problem wasn’t the learners—it was the language.
She began adapting her materials:
- Replacing passive voice with direct instructions
- Explaining terms with simple examples
- Using analogies that her students could relate to
Instead of “Regulations must be reviewed annually,” she wrote, “Check the rules once a year.” In IT, she explained network protocols using the example of sending a letter. In business, she compared cash flow to tracking weekly expenses.
The change was immediate. Students started asking questions. They joined discussions and supported each other. One law student said, “This is the first time I really understood what the legislation is asking.”
Engagement went up. Dropout rates went down. More students passed assessments and enrolled in follow-up courses. Nena realised that clear language didn’t mean lowering standards. It meant opening the door.
Plain language allows learners to participate fully, not because the content is easier, but because it’s more accessible. When learners understand, they connect. And when they connect, they succeed.
Reflection Task
Have you ever changed how you explained something, and seen a difference in how learners responded? What did you change, and what impact did it have?