Goal: By the end of this lesson, you will be able to explain how unclear or overly complex learning materials can block learner progress, and how plain language can remove those barriers.
Real story, real risk
In a construction course, learners were given this safety instruction:
“Ensure appropriate PPE is utilized prior to the commencement of high-risk procedures.”
Some nodded politely. Others looked confused—but didn’t ask. During a training activity, one learner forgot to wear gloves. He didn’t fully understand the instruction.
Confusing language isn’t just a learning issue. It can be a safety issue.
What makes materials unclear?
Unclear materials often include:
- technical terms without explanation,
- long or passive sentences,
- dense paragraphs with no structure,
- formal or academic tone.
Even skilled learners can feel overwhelmed if they don’t “speak the language” of the institution or training provider.
What happens when learners don’t understand?
When content is hard to follow:
- learners lose confidence
- they stop asking questions
- they make mistakes
- they disengage or drop out
It can feel easier to stay quiet than to admit they don’t understand. Over time, this leads to frustration and isolation.
The case for plain language
Clear, simple language helps everyone. It:
- reduces mistakes and safety risks
- increases participation and questions
- helps learners show what they know
- improves retention and course completion
Plain language is not just about “simplifying”—it’s about unlocking understanding. It ensures that learning materials support—not block—the learner’s journey.
Reflection Task
Have you ever seen a learner misinterpret instructions because the wording was too complex? How could the message have been clearer?